Justin Corporate Policies & Terms

Last Updated:

Copyright and Trademark Notice

Copyright © 2022 by Justin All Rights Reserved. All materials contained on this site are subject to the ownership rights of Justin and its suppliers. Justin hereby authorizes you to make a single copy of the content herein for your use in learning about, evaluating, or ordering Justin's merchandise. You agree that any copy made must include Justin's copyright notice. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this website.

This site also contains trademarks of Justin protected under United States and International Trademarks laws. Use of such marks without Justin's written permission is strictly prohibited.

Terms of Sale

Please read these terms of sale carefully, including the mandatory arbitration provision which requires that disputes are resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis. By purchasing any products or services provided by Justin Brands, Inc. You agree to be bound by these terms of sale and all terms incorporated by reference. If you do not agree to all of these terms, do not make any purchases through our services.

Justin Brands, Inc. And our subsidiaries (collectively, "Justin" or "We"), may make products or services available to you for purchase through our websites or other online or mobile services or applications (collectively, the "Services"). Your purchase of any products and services through the services and your use of Justin's services is governed by these terms of sale and our terms and conditions of use, which are incorporated herein by reference, (collectively the "Terms").

We reserve the right to change or modify these terms at any time and in our sole discretion. If we change our terms, we will advise you by revising the “last updated” date at the top of this document. Any changes or modifications will be effective immediately upon posting the revised terms to our services. Your continued purchase of products or services following the posting of such changes or modifications will confirm your acceptance of such changes or modifications; therefore, you should review these terms prior to making any purchase through the services.

  1. Pricing; Orders; Taxes

    All prices are shown in U.S. dollars (except where otherwise noted) and taxes, shipping and handling charges are additional. All items are subject to availability, and we reserve the right to impose quantity limits on any order. By placing an order via the Services, you are making an offer to Justin to purchase products or services. Any order shall be subject to acceptance by Justin and Justin may reject all or any part of an order and discontinue products or services without notice. If Justin accepts your order, Justin will notify you of its acceptance by providing an order confirmation. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment checkout screens. Several factors may cause this adjustment, such as variances between processor programs and changes in tax rates.

    You will be responsible for any applicable sales or use taxes, duties or other governmental taxes or fees payable in connection with your purchase. Justin is not required to collect and remit sales or use taxes in all states and jurisdictions. If you do not pay such taxes or fees in connection with a transaction via the Services, you will be responsible for such taxes or fees in the event that they are later determined to be payable. Justin reserves the right to collect such taxes or other fees from you at any time.

  2. Errors

    We attempt to be as accurate as possible and to eliminate errors on the Services; however, we do not represent or warrant that the Services or any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on the Services, in an order confirmation, in processing an order, when delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to return the product or service and obtain a refund in accordance with the requirements for returns provided in our Returns and Exchanges policy.

  3. Pre-Orders

    At this time we do not offer pre-order / backorder capability. In the future, we may offer you the ability to pre-order a product before it becomes available. If you choose to pre-order a product, we will not charge you until the product becomes available and we can complete your purchase.

  4. Out-of-Stock Items

    If the color, size or width of a product you would like to purchase is not shown in the relevant drop-down box or list of options on the product's information page, then the color, size or width is not available for purchase. In the event that the specific product that you would like to purchase is unavailable, please check our Services at a later time as our inventory of products is subject to change.

  5. Shipping & Handling; Export

    You agree to pay all shipping and handling charges shown to you at the time you place your order. We reserve the right to increase, decrease, add or eliminate these charges from time to time, and you agree to check all charges prior to placing an order. In general, we ship all products by standard ground delivery, unless otherwise directed by you. Shipping and handling charges displayed during the checkout process may or may not reflect actual costs. All orders placed through the Services are shipment contracts, not destination contracts, so the title and risk of loss or damage to all products purchased via the Services will pass to you upon Justin's delivery of the products to a transportation carrier. Any shipping or delivery dates or times shown on the Services are estimates only and actual delivery dates and times may vary. You agree that you will not obtain or direct shipment of any product purchased through the Services for export.

  6. Payment; Credit for Refunds

    Only valid credit cards and other payment methods acceptable to us may be used to purchase products and services through the Services, and all refunds will be credited to the same credit card or, in our discretion, other payment method. By submitting an order through the Services, you represent and warrant that you are authorized to use the designated credit card or other payment method and authorize us to charge that card or other payment method for the purchase amount of your order (including taxes, shipping, handling and any other amounts described on the Services). When you provide your payment information, you authorize us (or a third party service provider working on our behalf) to process and store your payment and other related information. In the event that the credit card or other payment method you designate cannot be verified, is invalid or is not otherwise acceptable, we may suspend or cancel your order automatically. You are responsible for resolving any problem we encounter in order to proceed with your order.

  7. Returns and Exchanges

    If for any reason you are not completely satisfied with your purchase from Justin within the first thirty (30) days after delivery, we will provide a refund or credit or replace or exchange your product pursuant to our Returns and Exchanges Policy.

    To return Justin products that you purchased from a U.S. retailer, please contact the retail store from which you purchased the product to determine its return policy.

    If you believe a product sold by Justin has a condition or defect that might make it unsafe, please report this safety concern immediately by calling us. If you purchased your product from a retailer, call (800) 548-1021 or e-mail us at Justin Boots Customer Service. If you purchased your boots from our website, call (800) 550-7327 or e-mail us at: CustomerService@Justinboots.com. Our customer service lines are open Mon-Fri 8am to 5pm Central Time (excluding holidays).

  8. Limited Warranty

    Justin warrants its products to be free of defects in workmanship and material for a period of one (1) year from the date of purchase. This limited warranty runs to and is valid only for the first purchaser. Variations of coloring or shading or other deviations caused by the inherent nature of using natural materials in the manufacturing process are not considered defects. Wear and fit issues are also not considered defects. Justin has no liability for and this limited warranty does not cover improper sizing or fit once a product has been worn. We do not warrant soles against wear, nor will we consider a claim when a boot is altered, misused or abused in any way. Reasonable care is essential with all Justin products. If you believe that your product has a manufacturer defect, please contact customer service as indicated in the Returns and Exchanges section above. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

  9. Disclaimers

    Justin cannot guarantee and does not promise any specific results from use of our products or services. Any implied warranties, including any warranty of merchantability or warranty of fitness for a particular purpose are limited in duration to the one (1) year period for the limited warranty as provided above. Some states do not allow limitations on how long an implied warranty lasts, so some or all of the limitations and disclaimers set forth in this section may not apply to you. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by Justin.

  10. Limitation of Liability

    To the maximum extent permitted by applicable law, in no event shall Justin be liable for special, indirect, incidental, consequential or punitive damages, including lost profits or loss of business, even if we have been advised of the possibility of such damages, nor shall the aggregate liability of Justin, whether in contract or warranty, arising out of or relating to these terms or the purchase or use of any products or services purchased through the services exceed the purchase price of the product or service. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  11. Arbitration

    Please read the following paragraph carefully because it requires that disputes are resolved by final and binding arbitration on an individual and not a class-wide basis. You and Justin agree to arbitrate any dispute arising from these Terms or the sale and purchase of products or services from Justin, except that you and Justin are not required to arbitrate any dispute in which either party seeks equitable or other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. Arbitration prevents you from suing in court or from having a jury trial. You and Justin agree that you will notify each other of any dispute within thirty (30) days of when it arises, that any arbitration will occur in Fort Worth, Texas, and that arbitration will be conducted confidentially by a single arbitrator in accordance with the Rules of the American Arbitration Association. You and Justin also agree that the state or federal courts in Tarrant County, Texas have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration. Other than class procedures and remedies excluded herein, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Any dispute between the parties will be governed by the laws of the State of Texas and applicable United States law, without giving effect to any conflict of laws principles. Whether the dispute is heard in arbitration or in court, you and Justin will not commence against the other a class action, class arbitration or other representative action or proceeding.

  12. Severability

    If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Terms and Conditions of Use

This website is a part of the Justin Brands, Inc. (“Justin”) family of websites, which include but are not limited to JustinBoots.com (collectively, the “website” or “site”). Justin appreciates your visiting our website. We respect your privacy and believe our website offers you and your family an opportunity to learn more about us as well as purchase our products. The following Terms and Conditions of Use ("Terms") are designed to help you make your visit a pleasant one. Please read these Terms carefully before using our website. If you choose to continue to use or access this site or any of our other websites after having the opportunity to read these Terms, you recognize that Justin has provided valuable consideration by offering the website free of charge, and in exchange for that valuable consideration, you agree to the Terms hereof. If you do not agree to these Terms, please do not use this or any of our other websites and exit immediately.

Your Use of The Site Indicates Your Acceptance of These Terms

Justin grants you a non-exclusive, non-transferrable, limited right to access, use and display the site and the materials thereon for your personal use only, provided that you comply fully with these terms and conditions of use. You shall not interfere or attempt to interfere with the operation of this site in any way through any means or device including, but not limited to, spamming, hacking, uploading computer viruses or time bombs, or other means expressly prohibited by any provision of these terms and conditions of use.

  • Changes to Terms & Conditions

    Justin reserves the right, at its sole discretion, to change, modify, and/or remove any portion of these Terms, in whole or in part, at any time. If we change our Terms, we will advise you by revising the “Last Updated” date at the top of this document. Your continued use of the site after any changes to these Terms and conditions of use are posted will be considered acceptance of those changes.

  • Ownership/Restrictions

    Justin owns, controls, licenses or has the right to all material on the site, including without limitation to text, images, articles, photographs, illustrations, audio and video clips, (collectively the "Content"). As between you and Justin, Justin retains all rights and interests in the Content. Except for the express limited personal right granted to you herein, the Content may not be used without Justin's express written permission.

    The names, trademarks, service marks and logos of Justin and its respective brands appearing on this site are owned by Justin or its affiliates or sponsors and may not be used in any advertising or publicity, or otherwise to indicate Justin's sponsorship of or affiliation with any group, product or service, without Justin's prior express written permission.

    You may not modify, create derivative works from, participate in the transfer or sale of, post on the World Wide Web, or in any way, exploit the site or any portion thereof for any public or commercial use without the express written permission of Justin. You may download one copy of Content from the site for your personal use, provided that you maintain all copyright, attribution and other notices contained in such Content, including, without limitation to, trademarks and service marks of Justin and its affiliates. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. You are responsible for complying with all applicable laws, rules and regulations regarding your use of any such downloaded Content. In the event of any permitted copy, redistribution or publication of material from the site, no changes in or deletion of author attribution, trademark, legend or copyright notice shall be made.

  • Acceptable Use Policy

    As a condition of your use of this site, you warrant to Justin that you: (i) Will only use this site for lawful purposes in accordance with our terms and conditions; (ii) Agree with our online Privacy Policy; (iii) Agree to honor our intellectual property rights; Agree not to create a link (other than personal "bookmark" or "favorites" entry) to our site without first obtaining our written permission; and (iv) Will refrain from using or uploading obscene, profane, vulgar, inflammatory, libelous or similarly discourteous language or content in any e-mail or form entry created through this site.

  • User Generated Content

    You are solely responsible for any comments, feedback, reviews, videos, images, photographs, information, suggestions, ideas, concepts, techniques, data, and other communications which you submit to our site (“User Generated Content”), and for any consequences that result from such submissions. Justin expressly disclaims any and all liability in connection with User Generated Content.

    All User Generated Content submitted to our site shall be deemed non-proprietary and non-confidential. Justin shall be free to use, reproduce, modify, publish, incorporate, exploit, develop and distribute such User Generated Content and any ideas contained therein, without restriction or cost and through any medium now known or later developed. Justin does not solicit or accept any ideas, proposals, concepts, materials, or suggestions for future products, services, marketing campaigns, or for anything else related to our company (“Business Ideas”). Business Ideas that you submit are considered User Generated Content, and thus they may be freely utilized or otherwise exploited by Justin without restriction and without compensating you in any way. You are solely responsible for ensuring that the User Generated Content you submit complies with all laws and regulations, including without limitation those related to the intellectual property and privacy rights of third parties.

    Justin reserves the right to deny, remove, edit, or modify any User Generated Content at any time for any reason. Justin may monitor and review User Generated Content submitted to our site, but we are under no obligation to do so. You understand that by accessing our site you may be exposed to User Generated Content that is offensive, inaccurate, misleading or otherwise distasteful. Such Content is the sole responsibility of the third party from whom it was submitted and under no circumstance shall Justin be liable for any User Generated Content or for any damages resulting from such Content. Justin does not endorse any User Generated Content, or any thoughts, opinions, materials or other information contained therein.

  • Indemnification

    You shall indemnify, defend and hold harmless Justin, its parent, subsidiaries and other affiliated entities, and all their officers, directors, owners, agents, employees, Content providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") from and against any and all losses, damages, liabilities, and claims and all fees, costs, expenses, of any kind related thereto (including, without limitation, reasonable attorneys' fees) incurred by the Indemnified Parties in connection with any claim arising out of, based upon or resulting from your use of the site. Justin reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not, in any event, settle any matter without the written consent of Justin.

  • Links to Other Websites

    The site may contain links and pointers to the other internet sites, social media platforms, resources, and sponsors of the site. Links to and from the site to other third party sites, maintained by third parties, does not constitute an endorsement by Justin or any of its parent companies, subsidiaries and affiliates of any third party resources or their contents. Links do not imply that Justin or the site sponsors are affiliated or associated with or are legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked sites are authorized to use any trademark, trade name, logo or copyright symbol of Justin or any of its affiliates. These links are provided as a convenience to you, and Justin is not responsible for the content, policies, or security protocols of any such sites. Your Linking or Use of These Websites or Platforms Is at Your Sole Risk. You should direct any concerns regarding any external link to its site administrator or webmaster. Justin does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed or distributed through the site. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk. Justin reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. We do not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions, or statements made available by users or third parties on the Justin site or through social media platforms related to or linked through the Justin website.

  • Personal Information

    Please be aware that the information you publicly disclose may be available to other users, so you should be mindful of the personally identifiable information and sensitive content you post. Justin is not responsible for the consequences of material or personally identifiable information you post, upload, transmit, send or otherwise make available publicly online.

  • Disclaimer of Warranties and Damages

    The site, including all content, software, functions, materials and information made available on or accessed through the site, is provided on an "as is" "as available" basis without representations or warranties of any kind whatsoever express or implied, including without limitation, non-infringement, merchantability or fitness for a particular purpose. Neither Justin nor its content providers warrant that the functions, features or content contained in the site will be uninterrupted or error free, that defects will be corrected, or that any other site or the server that makes it available is free of viruses or other harmful components; nor do they make any warranty or representation as to the accuracy or reliability of the site, the content thereof, the materials, information and functions made accessible by the software used on or accessed through the site, any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the site or any linked site. Justin and its parent companies, subsidiaries and affiliates make no warranties and shall not be liable for the use of the site, including without limitation, the content and any errors contained therein under any direct or indirect circumstances, including but not limited to Justin’s negligence. If you are dissatisfied with the site or any materials on the site, your sole remedy is to discontinue using the site.

  • Limitation of Liability

    Under no circumstances shall Justin, its parent, subsidiaries, affiliates or content providers be liable for any special, incidental or consequential damages that are directly or indirectly related to the use of, or the inability to use, the content, materials and functions in the site, including without limitation loss of revenue or anticipated profits or lost business, even if such entities or an authorized representative thereof have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. in no event shall the total liability of Justin, its parent companies, subsidiaries and affiliates to you for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from these terms and conditions of use or your use of the site exceed, in the aggregate, $100.

  • International Users

    Justin makes no representation that materials in the site, including merchandise offered for sale on the site and their copyrights, trademarks, patents, and licensing arrangements, are appropriate or available for use in locations other than the United States. Those who choose to access this site from other locations outside of the U.S. do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

  • General Provisions

    These terms and conditions of use shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law provisions. The sole and exclusive jurisdiction for any action or proceeding arising out of or related to these terms and conditions of use shall be an appropriate State or Federal court located in the State of Connecticut and you hereby irrevocably consent to the jurisdiction of such courts. If, for any reason, a court of competent jurisdiction finds any provision of these terms and conditions of use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of these terms and conditions of use, and the remainder of these terms and conditions of use shall continue in full force and effect. These terms and conditions of use constitute the entire agreement between you and Justin with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. No waiver by either you or Justin of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import. You agree that for any claims related to this site, you waive any right to a jury trial and will not file a class action against Justin or its affiliated companies, or participate in a class action against Justin or its affiliated companies. You agree that you will not file or seek a class arbitration, or participate in a class arbitration against Justin or its affiliated companies.

Supply Chain Standards And Responsibilities

At Justin Brands, Inc. we have a strong commitment to conducting business in a lawful and ethical manner, including engaging suppliers that are committed to the same principles. We require suppliers in our retail manufacturing supply chain to comply with our Supplier Code of Standards and Responsibilities, which is reprinted below. We track remediation closely, and conduct follow-up audits for all significant issues.

Justin Brands, Inc. warranties that the products, services, and fixtures it provides (a) will be fit for the intended purpose, free from defects in material and workmanship and merchantable,
(b) will have been designed, manufactured, labeled, packaged, sold, and delivered in strict compliance with the provisions of all applicable laws, rules, regulations, and codes, including all amendments thereto, including but not limited to the following: The Consumer Products Safety Act, the Consumer Product Safety Improvement Act of 2008, Flammable Fabrics Act, the Americans with Disabilities Act; Federal Food Drug and Cosmetics Act, California Transparency in Supply Chain Act of 2010, Child Safety Protection Act, Hazardous Substances Labeling Act, Federal Hazardous Substances Act, Poison Prevention Packaging Act, Textile Fiber Products Identification Act, Wool Products Labeling Act. Federal Trade Commission Act, Rules and Regulations, Fur Products Labeling Act, the Lacey Act; Customs Modernization Act, California Safe Drinking Water and Toxic Enforcement Act (also known as Proposition 65); all Federal Trade Commission Rules and Regulations; alll Department of Alcohol, Tobacco and Firearms Rules and Regulations, and the standards of Underwriters Laboratories, Inc. (including all language requirements) or such other testing laboratory approved by Justin Brands, Inc.,
(c) contains, if applicable, claims made by Vendors in any packaging, labeling, advertising, or other consumer material that are true and have been substantiated at the time such claims are made;
(d) will be in compliance in all respects with all specifications, performance standards, drawings, samples or descriptions furnished, specified or adopted by Justin Brands Inc.,
(e) will be in conformity with any samples provided by Vendors to Justin Brands, Inc., (f) will not violate the trademark, copyright, or patent rights or any other intellectual property rights of others; and
(g) will be free and clear of all liens, security interests or other encumbrances. Vendors must represent they are in compliance with the Foreign Corrupt Practices Act of 1977, as amended (the “FCPA”), and any other applicable anticorruption laws or regulations and Vendors covenants that during the time of any Vendor agreement, Vendor remains in compliance with the Vendor Code of Conduct (below). Any disclaimer of these express warranties of any implied warranties of merchantability or fitness for a particular purpose, or their contractual obligations, or limitation of remedies for breach of warranties shall be ineffective. All remedies and warranties shall survive inspection, tests, acceptance and payment by Justin Brands, Inc.

Justin Brands, Inc. subscribes to and supports all U.S. Fish & Wildlife Rules & Regulations. Additionally, some states restrict the sale of products made with certain exotic leathers, i.e. some snake and elephant. In cases where a state restricts the sale of certain exotic leather products, products containing those materials will not be available in and will not be shipped to consumers residing in that state.

Supplier Code of Standards And Responsibilities

  • Guiding Principle

    Our suppliers' business and labor practices must comply with all applicable laws of the countries in which they are doing business and with other applicable laws, as well as the requirements of this Code. Suppliers must comply with the standards of this Code even when this Code exceeds the requirements of applicable law.

  • Prevention of Child Labor

    Justin Brands, Inc. will not tolerate the use of child labor. Our suppliers must employ workers whose age is the greater of 15; the age of completion of compulsory education; or the minimum age for employment in the country of manufacture. Furthermore, suppliers must comply with all local laws pertaining to the restrictions on workers under the age of 18, including restrictions on their exposure to situations in or outside of the workplace that are hazardous, unsafe or unhealthy. Justin Brands, Inc. supports the development of legitimate workplace apprenticeship programs that comply with applicable laws and this Code.

  • Prevention of Involuntary Labor

    Employment must be voluntary and workers must be free to leave work and terminate their employment with reasonable notice. Our suppliers may not use forced labor - prison, indentured, bonded, or otherwise. Our suppliers may not require workers to surrender government issued identification, passports, or work permits as a condition of employment. Suppliers must ensure that any worker staffing or recruiting agencies comply with this Code and with the applicable laws of the supplier's country and the worker's home country, whichever is more stringent, in its protection of workers.

  • Antidiscrimination

    Conditions of employment should be based on an individual's ability to do the job, not on personal characteristics or beliefs. Our suppliers may not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, disability, age, political opinion, pregnancy, marital or family status, or similar factors in hiring and employment practices such as job applications, promotions, job assignments, training, wages, benefits, and termination. Suppliers may not subject workers or applicants to medical tests that could be used in a discriminatory manner.

  • Fair Treatment

    All workers are to be treated with respect and dignity. Our suppliers may not engage in or permit physical or psychological coercion, including threats of violence, sexual harassment or abuse, verbal or physical abuse, or unreasonable restrictions on entering or exiting suppler facilities. Workers should be free to voice their concerns to Justin Brands, Inc., and allowed to participate in any Justin Brands, Inc. audit process, without fear of retaliation by factory management.

  • Immigration Law and Compliance

    Our suppliers may employ or use only workers who have a legal right to work. If suppliers employ foreign or migrant workers, such workers must be employed in full compliance with the immigration and labor laws of the host country.

  • Wages & Benefits

    Suppliers should realize that wages are essential to meeting their employees' basic needs. Our suppliers must may their workers in the timely manner and by providing compensation including overtime pay and benefits that at a minimum satisfy applicable laws.

  • Working Hours

    Except in unusual or emergency situations, employees' workweek, including overtime, will be limited to 60 hours, and will include at least one day off for every seven-day work period. Working hours may not exceed the maximum amount permitted by law.

  • Freedom of Association

    Our suppliers must respect the rights of employees to establish and join a legal organization of their own selection. Workers may not be penalized or subjected to harassment or intimidation for the non-violent exercise of their right to join or refrain from joining such legal organizations.

  • Safety & Health

    Our suppliers must recognize that workers deserve a safe and healthy work environment, and suppliers must, at a minimum, comply with applicable laws regarding working conditions and with the standards below.

  • Occupational Safety

    Suppliers must control worker exposure to potential physical safety hazards by installing physical guards, barriers and engineering controls. Where such controls are not available, suppliers must implement administrative controls and educate workers on safety procedures. In all cases, workers must have appropriate personal protective equipment for jobs that require exposure to hazardous working conditions. Suppliers must appropriately manage, track, and report occupational injuries and illnesses.

  • Emergency Preparedness and Response

    Suppliers must identify emergency situations and implement response systems, including emergency reporting, alarm systems, worker training and drills, first-aid supplies, fire detection and suppression equipment, and unblocked exit facilities.

  • Machine Safeguarding

    Suppliers must implement a regular machinery maintenance program. Production and other machinery are to be routinely evaluated for safety hazards.

  • Dormitories

    Suppliers who provide residential facilities for their workers must provide clean and safe dormitories with emergency egresses, reasonable personal space, and entry and exit privileges.

  • Ethical Behavior

    • No Bribery

      Our suppliers may not offer or accept bribes or other means of obtaining undue or improper advantages to anyone for any reason, whether in dealings with governments or the private sector. Our suppliers may not induce Justin Brands, Inc. employees to violate our Code of Business Conduct and Ethics.

    • Anti-Corruption

      Suppliers must comply with applicable anti-corruption laws, including the United States Foreign Corrupt Practices Act, and not offer anything of value, either directly or indirectly, to any government official in order to obtain or retain business. Suppliers may not make illegal payments to government officials themselves or through a third party. Suppliers who are conducting business with the government officials of any country must follow Justin Brands, Inc. guidance on the law governing payments and gifts to governmental officials.

    • Whistleblower Protections

      Suppliers must protect worker whistleblower confidentiality and prohibit retaliation against workers who report workplace grievances. Suppliers should create a mechanism for workers to submit their grievances anonymously.

    • Management Systems

      Suppliers must adopt a management system to ensure compliance with applicable laws and this Code and to facilitate continual improvement.

    • Management Accountability and Responsibility

      Suppliers should have designated representatives responsible for implementing management systems and programs that oversee compliance with applicable laws as well as this Code. Senior management must routinely review and assesses the quality and efficiency of the management system. Justin Brands, Inc. also expects our suppliers to hold their suppliers and subcontractors to the standards and practices covered by this Code.

    • Risk Management

      Suppliers must establish a process to identify the environmental, health and safety and ethical risks associated with their labor practices. In addition, management should develop appropriate processes to control identified risks and ensure regulatory compliance.

    • Training

      Management must maintain appropriate training programs for managers and workers to implement the standards in this Code and to comply with applicable legal and regulatory requirements.

    • Communication and Worker Feedback

      Suppliers must clearly and accurately communicate and educate workers about Justin Brands, Inc. policies, practices, and expectations. In addition, suppliers must implement a process to assess employees' understanding of the standards and practices covered by this Code. In addition, Justin Brands, Inc. may require suppliers to post the Code in a location accessible to their workers (translated into the appropriate local language).

    • Documentation and Records

      Suppliers must create, retain, and dispose of business records in full compliance with all applicable legal and regulatory requirements along with appropriate confidentiality to protect privacy.

    • Environment

      Our suppliers must comply with applicable environmental laws. Justin Brands, Inc. encourages our suppliers to implement systems that are designed to minimize the impact on the environment by the supply chain system, the production process and the products themselves.

    • Environmental Permits and Recordkeeping

      Suppliers must obtain and keep current all required environmental permits, approvals and registrations and follow the applicable operational and reporting requirements.

    • Effective Management and Disposal of Hazardous Substances:

      Suppliers must effectively identify and manage the safe handling, movement, storage, and disposal of chemicals and other substances that pose a threat to the environment. Workers require appropriate training on the safe-handling and disposal of hazardous substances. Suppliers must monitor and control wastewater or solid waste generated from operations before disposing in accordance with applicable laws. Finally, Suppliers must adhere to any required treatment of regulated air emissions before discharging in accordance with applicable laws.

    • Continuous Improvement

      Justin Brands, Inc. encourages our suppliers to continuously improve and reduce waste. Justin Brands, Inc. welcomes suggestions and feedback from its suppliers to improve Justin Brands Inc.'s own operations and processes.

  • Corrective Action

    Suppliers' compliance with this Code is subject to Justin Brands, Inc.'s review, including third-party auditing of production facilities and conducting confidential employee interviews. We require suppliers to take corrective actions for deviations from the Code, and Justin Brands, Inc. will track suppliers' remediation efforts. Justin Brands, Inc. may terminate its relationships with any supplier found to be in violation of the Code, including violation for denying access to Justin Brands, Inc.-approved auditors. Justin Brands, Inc. employees who manage our retail supply chain receive training on the Supplier Code of Standards and Responsibilities and Justin Brands, Inc.'s audit requirements. Justin Brands, Inc. also has a training program for our retail manufacturers on the Supplier Code and Justin Brands, Inc.'s supply chain standards. Our independent third-party auditor periodically conducts both unannounced and announced on-site audits of our retail manufacturers. Most of our retail manufacturers are audited before Justin Brands, Inc. will begin ordering products, and we expect all of our suppliers to meet the standards in the Supplier Code as a condition of doing business with us. Justin Brands, Inc.'s retail manufacturing purchasing agreements require our suppliers to comply with supply chain standards, which, among other things, include laws regarding slavery and human trafficking. Justin Brands, Inc. employees are subject to internal accountability standards, which include disciplinary measures up to and including termination, for failing to follow Justin Brands, Inc. requirements regarding our audits.